SMEs interested in all-in-one payment solutions

The smooth running of payments can be complex in business-to-business (B2B) transactions.

One reason is that there is a disconnect between how payers and providers want to make and receive payments.

According to “The AP/AR Quick Start Guide,” a PYMNTS and Plastiq collaboration.

Get the report: The AP/AR Quick Start Guide

The key to satisfying both buyers and suppliers is payment choice: using a platform or service that allows businesses to pay and receive funds using terms that match their needs at the time without disrupting payment experiences or inconvenience the seller or recipient with a long wait. time.

An all-in-one payment solution allows transactions to flow seamlessly by prioritizing payment preferences for both sides of the transaction.

82% of executives think their SMB customers are very or extremely interested in using all-in-one payment platforms to receive B2B payments, and 72% say the same about using these platforms to make payments. B2B payments.

The share of SMEs that do not use all-in-one payment solutions and are very or extremely interested in doing so is much lower. Only 18% of SMBs want to use an all-in-one payment solution to receive payments, and only 23% want to use one to make payments.

This interest is strongest in the e-commerce and online retail industry, where 23% of SMEs would be interested in using an all-in-one payment solution to receive payments, and 33% would be interested in use one to make payments.

Additionally, businesses in the transportation, logistics and shipping industry are more likely than average to be interested in using an all-in-one payment solution to make payments, while SMEs in the consumer goods manufacturing industry are more likely than average to be interested. to use such a solution to receive payments.

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NEW PYMNTS SURVEY FINDS 3 IN 4 CONSUMERS HAVING HIGH DEMAND FOR SUPER APPS

About: Results from PYMNTS’ new study, “The Super App Shift: How Consumers Want To Save, Shop And Spend In The Connected Economy,” a collaboration with PayPal, analyzed responses from 9,904 consumers in Australia, Germany, UK and USA. and showed strong demand for one super multi-functional app rather than using dozens of individual apps.

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